Rachael Ross
For over 20 years now, Rachael has been coaching senior leaders who want to transform their leadership capability, both 1:1 and in small groups. She works with them as they grow in leadership presence, build confidence in their purpose and values, and develop their own unique leadership style. With coaching, they make a quantum leap in the quality of leadership, broadening their skill base beyond strategic and technical intelligence to include emotional intelligence and resilience.
Her approach is influenced by her clients’ needs and learning styles — it has been described as “both challenging and supportive at the same time.” Some of the influences on her leadership coaching and development include Transactional Analysis, Gestalt and NLP.
Rachael specialises in emotionally intelligent leadership. Themes that often come up include (a) exploring how to “broaden the bandwidth” of communication style, so as to engage more powerfully with teams, clients, and peers; (b) strengthening leadership capability in the core skills of emotional intelligence, e.g., listening and empathy; (c) developing a confidence and ease in engaging with diverse colleagues, especially in a global context; and (d) role modelling an ethical and values-led leadership style.
Credentials
Rachael has deep experience working with clients in the private and public sectors — from entrepreneurs to global heads, and these include: Deloitte, BP, Unilever, BOC, The Crown Estate, Reed Smith, The Pearson Group, the University of Cambridge, MOD, Scott Wilson Consultancy, Taylor Wessing, RWE npower, the Deutsche Post and National Grid.
Her career started in the oil industry with Esso UK specialising in recruitment, industrial relations, and leadership development, followed by some years as a change consultant and leadership coach with the Coverdale Organisation. In 1989 Rachael cofounded Schneider~Ross, the diversity practice, now regarded as one of the leading diversity consultancies in Europe. She has over 20 years of leading the diversity practice, and working with senior execs.
Rachael is an accredited team coach with the Coverdale Organisation (1990), a graduate from an International Coach Federation-accredited coaching programme (Coaching Development, 2008), and is a Neuro Linguistic Programming Master Practitioner (Sue Knight, 2006). She values her regular coaching supervision and is a signatory of the ICF’s Coaching Code of Practice on ethical behaviour and quality of performance.
Rachael has an MA in Modern Languages from the University of Cambridge, and has lived and worked in Austria, France, and Germany. She speaks French and German. She is a member of the ICF and the Association for Coaching, a member of CIPD, and a Fellow of RSA. Rachael lives in Wiltshire, UK, with her family.